Health Services

Mental Health

Everyone reacts to stress and traumatic experiences differently. While some have reactions that can be seen as normal responses to life events, others may experience signs or symptoms of more serious conditions.

Mental health and substance use conditions can affect anyone; you are not alone. The Military Health System has many resources available to help those who need it.

If you or someone you know needs support now, call or text 988 or chat at 988Lifeline.org. 988 connects you with a trained crisis counselor who can help.

Keller Army Community Hospital Mental Health Services

Our facility offers the following mental health and substance use services: 

Military, Veteran, and Local mental health and substance use services include:

West Point Behavioral Health Resources are provided to achieve and sustain the most resilient and mentally fit force through resource connection, command consults, traumatic event management, and more. 

What TRICARE Covers

TRICARE covers medically and psychologically necessary mental health and substance use care. This includes both inpatient and outpatient care.
Getting Mental Health Care
See a Complete List of Covered Services

CLOSED on the following dates due to federal designated holidays or by Executive Order of the President of the United States:
  • Wednesday, January 1, 2025 (New Years)
  • Monday, January 20, 2025 (Dr. Martin Luther King Day)
  • Monday, February 17, 2025 (President’s Day)
  • Monday, May 26, 2025 (Memorial Day)
  • Thursday, June 19, 2025 (Juneteenth)
  • Friday, July 4, 2025 (Independence Day)
  • Monday, September 1, 2025 (Labor Day)

Contact Us

Behavioral Health Clinic

Phone

315-774-8221

Hours

Monday-Friday
8 a.m. - 4:30 p.m.

Location

Brian D. Allgood Ambulatory Clinic (900 Washington Road, West Point), Ground Floor.
Check-In Desk is located past Eye Care/Optometry Clinic.

Substance Use Disorder Clinical Care (SUDCC)

Phone

315-774-8224

Hours

8 a.m. - 4:30 p.m.

Location

656 Eichelberger Road
First Floor
West Point, N.Y. 10996

Nurse Advice Line

1-800-TRICARE (874-2273), Option #1

Mental Health Resources

 

Veterans Crisis Line

CONUS:
NORTHCOM
988, Press 1
Text 838255
 
OCONUS:
INDO-PACIFIC
+1-844-702-5493 or DSN 988
EUCOM
+1-844-702-5495 or DSN 988
CENTCOM
+1-855-422-7719 or DSN 988
AFRICOM
+1-888-482-6054 or DSN 988
SOUTHCOM
+1-866-989-9599 or DSN 988

Open to all service members and veterans, even if not enrolled in VA benefits or health care. Long distance or overseas charges may apply. Learn More

Military Crisis Line

Call: 988 and press 1
Text: 838255

Military OneSource

Call 800-342-9647

InTransition Program

Call 800-424-7877

Email
Live Chat

Psychological Health Resource Center | 24/7

Call 866-966-1020

Don't forget to keep your family's information up to date in DEERS!