Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.
 
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332

Health Services


Gynecological Services

Women’s Health - available to all female beneficiaries ages 15 years and older - plays a vital role in the overall readiness of the Army and in the overall health of our beneficiaries. 
Women's Health refers to comprehensive women’s health care as well as health issues that are unique to women, including:
  • Pregnancy confirmation
  • Menopause
  • Conditions of the Female Organs

Women's Health Services

Some of the women's health services provided at Keller Army Community Hospital, West Point, N.Y. are:
  • Well-Woman Exam
    • Breast Exams
    • HPV DNA Testing
    • Pelvic Exams
    • Pap Smears
       
  • Reproductive Health Services
    • Birth Control
    • Prenatal Care

Here is the full list of Women's Health services provided at Keller. You can also contact your Primary Care Provider. 

How to Make an Appointment

To make an appointment for the Women's Health Clinic:

  • Call the Appointment Call Center at 315-774-8200, between 7 a.m. - 4:30 p.m., Monday - Friday
  • Call 1-800-TRICARE, Option #1 
  • Beneficiaries enrolled at Keller in TRICARE Prime or TRICARE Plus may make online appointments at https://my.mhsgenesis.health.mil/
TRICARE covers many Women’s Health services, including screening, preventive, and reproductive care.

TRICARE Covered Services

TRICARE covers well-woman exams annually for women under age 65 with no cost-share or copayment. TRICARE offers coverage for many women’s health services, including: For women who are age 65 and older and using TRICARE For Life, you can still get women’s preventive screenings. Get more information about these and other TRICARE covered services at: https://tricare.mil/coveredservices/isitcovered/

Contact Us

Phone

Multi-Specialty Clinic
315-774-8507
Appointment Center 
315-774-8200

Hours

Monday - Friday
7 a.m. - 4 p.m.

Location:

Keller Army Community Hospital
Multi-Specialty Clinic

URGENT/Emergency

DIAL 9-1-1

Nurse Advice Line

1-800-TRICARE, Option #1

Beneficiaries enrolled at Keller in TRICARE Prime or TRICARE plus may make online appointments for Primary Care and Optometry at https://my.mhsgenesis.health.mil/


CLOSED on the following dates due to federal designated holidays or by Executive Order of the President of the United States:

  • Monday, October 13, 2025 (Columbus Day)
  • Tuesday, November 11, 2025 (Veterans Day)
  • Thursday, November 27, 2025 (Thanksgiving Day)
  • Thursday, December 25, 2025 (Christmas Day)
  • Thursday, January 1, 2026 (New Year’s Day)
  • Monday, January 19, 2026 (Birth of Martin Luther King, Jr.)
  • Monday, February 16, 2026 (Washington’s Birthday)
  • Monday, May 25, 2026 (Memorial Day)
  • Friday, June 19, 2026 (Juneteenth National Independence Day)
  • Friday, July 3, 2026 (Independence Day)
  • Monday, September 5, 2026 (Labor Day)

 

Don't forget to keep your family's information up to date in DEERS!