Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.
 
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332

Health Services

Preventive Care

The Keller Army Community Hospital's Community Influenza Event is scheduled for
November 6th (12 p.m. - 6 p.m.) and 7th (8 a.m. - 4 p.m.), 2024, at Eisenhower Hall;
and November 13th (9 a.m. - 4 p.m.), 2024, at Keller Army Community Hospital. 
The Military Health System is committed to the long-term health and vitality of our nation’s warfighters, their families, retirees, and civilians. Part of maintaining readiness is preventing the onset of diseases and injuries that pose a threat to the defense community. 

Preventive medicine can assist beneficiaries in planning, coordinating, and directing a program to maintain health, improve physical fitness, and prevent disease and injury.
Don't forget to keep your family's information up to date in DEERS!