Health Services


New E-EFMP & Family Travel Process launches August 31, 2022

Exceptional Family Member Program (EFMP) is an integral part of each community, working in unison with Medical Facilities, Department of Defense Schools, EDIS and Child and Youth Services, to assist in improving resiliency and the quality of life for families - adults and children - with special needs; simultaneously creating a positive impact on unit on unit readiness by assisting leaders to resolve problems.

The Enterprise – Exceptional Family Member Program (E-EFMP) system will be operable on Wednesday, August 31, 2022.

The new website is

Soldiers will need to submit Family Member Travel Screening and EFMP enrollment request through the Enterprise EFMP website. The E-EFMP goal is to improve communication, know who to contact, track your documents, know when you are missing documents, walk you through EFMP until it is finished, and reduce frustration and stress.

EFMP is a program for both child and adult family members with any specialty medical or educational needs. The Keller EFMP office provides services for family members needing enrollment, dis-enrollment, updated information, and family member travel screenings.


U.S. Army Medical Department EFMP 
This web site focuses on your interaction with the medical portion of EFMP. Access enrollment and overseas screening information as well as downloading required forms 

Tricare ECHO
Supplemental insurance to Tricare for durable medical equipment, ABA therapy and in-home support based upon qualifying conditions.

Educational and Developmental Intervention Services
Provides services to support families of children developmental delays, disabilities, or special learning needs.

Military OneSource 
Free information and referral service available via toll-free telephone and Internet providing multiple EFMP resources.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.


Contact Us

Keller Army Community Hospital (4th Floor - Room 4B22)
900 Washington Road, West Point, NY 10996​
Mon-Fri  8:00 am - 3:30 pm
845-938-6881; 845-938-3558
Fax: 845-938-6541

For EFMP inquiries, please e-mail

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