Customer Service

Patient Relations/Advocate

Mr. Victor Vizcarrondo
Phone Number: 845-938-5874
Email Address: victor.vizcarrondo.civ@health.mil 

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Mr. Adeale Cofi
Phone Number: 845-938-4838
Email Address: adewale.a.cofi.civ@health.mil

Interactive Customer Evaluation (ICE)

ICE FEEDBACK for Keller Army Community Hospital

Need Help? If you have a medical emergency, please call 911.

Behavior/Mental Health Information (West Point, N.Y. area)

• West Point Behavior Health at (845) 938-3441 or -4704

• West Point Chaplain at (845) 938-3316

• CADETS ONLY: West Point Center for Personal Development (Washington Hall 6306) – schedule through CIS, call x.3022, walk-in to make an appointment.

• DoD Safe HelpLine at 877-955-5247

• National Veteran Crisis Line – DAIL 9-8-8 then PRESS 1

• Military OneSource – Mental Health 

• Psychological Health Center of Excellence

• National Alliance on Mental Illness – Orange County, N.Y. 

• Mental Health Association in Orange County, N.Y. 

For more information on mental health and how/where to get help if needed, go to https://www.samhsa.gov/find-help.  

USMA 24/7 SHARP Contact Number: 845-659-7467

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