The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

About Us

Customer Service

Patient Relations/Advocate

Patient Advocate
Phone Number: 315-774-8473

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: 315-774-8214

Interactive Customer Evaluation (ICE)

ICE FEEDBACK for Keller Army Community Hospital

Need Help? If you have a medical emergency, please call 911.

Correct/Update information on the Keller Internet page

Are you on staff at this MTF and need to request a change to this website?
Send your request to the Public Affairs Officer at this facility. Be sure to provide the proper page links (URLs) and instructions that are required to complete your request. If your changes include images, GIFS, or attachments be sure to add those attachments to your email.

Behavior/Mental Health Information (West Point, N.Y. area)

For more information on mental health and how/where to get help if needed, go to https://www.samhsa.gov/find-help.  

USMA 24/7 SHARP Contact Number: 845-659-7467

For web site issues, please contact the Webmaster

CLOSED on the following dates due to federal designated holidays or by Executive Order of the President of the United States:
  • Monday, October 13, 2025 (Columbus Day)
  • Tuesday, November 11, 2025 (Veterans Day)
  • Thursday, November 27, 2025 (Thanksgiving Day)
  • Thursday, December 25, 2025 (Christmas Day)
  • Thursday, January 1, 2026 (New Year’s Day)
  • Monday, January 19, 2026 (Birth of Martin Luther King, Jr.)
  • Monday, February 16, 2026 (Washington’s Birthday)
  • Monday, May 25, 2026 (Memorial Day)
  • Friday, June 19, 2026 (Juneteenth National Independence Day)
  • Friday, July 3, 2026 (Independence Day)
  • Monday, September 5, 2026 (Labor Day)
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Don't forget to keep your family's information up to date in DEERS!