Customer Service

Patient Relations/Advocate

Patient Advocate
Phone Number: 315-774-8473

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: 315-774-8214

Interactive Customer Evaluation (ICE)

ICE FEEDBACK for Keller Army Community Hospital

Need Help? If you have a medical emergency, please call 911.

Correct/Update information on the Keller Internet page

Are you on staff at this MTF and need to request a change to this website?
Send your request to the Public Affairs Officer at this facility. Be sure to provide the proper page links (URLs) and instructions that are required to complete your request. If your changes include images, GIFS, or attachments be sure to add those attachments to your email.

Behavior/Mental Health Information (West Point, N.Y. area)

• West Point Behavior Health at 315-774-8221

• West Point Chaplain at 845-938-3316

• CADETS ONLY: West Point Center for Personal Development (Washington Hall 6306) – schedule through CIS, call x.3022, walk-in to make an appointment.

• DoD Safe HelpLine at 877-955-5247

• National Veteran Crisis Line – DAIL 9-8-8 then PRESS 1

• Military OneSource – Mental Health 

• Psychological Health Center of Excellence

• National Alliance on Mental Illness – Orange County, N.Y. 

• Mental Health Association in Orange County, N.Y. 

For more information on mental health and how/where to get help if needed, go to https://www.samhsa.gov/find-help.  

USMA 24/7 SHARP Contact Number: 845-659-7467

For web site issues, please contact the Webmaster