Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.
 
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

FRIDAY, JANUARY 23, 2026 – 9 a.m. UPDATE: Keller Army Community Hospital will open for full operations at 10 a.m.

Keller’s facilities team conducted an operational assessment, Thursday night and this morning, and determined we could safely restore hospital utilities.

Keller Café will operate under a limited capacity – serving limited packaged food at 11 a.m. We do have a ‘for-purchase’ food/snack/drink machine on the first floor (near Pharmacy waiting room).

Water fountains will be inoperable (signage will be posted). We recommend you bring bottled water when visiting Keller.

Due to the water boil order on West Point, beneficiaries should let the water run for 30 seconds prior to washing your hands and use hand sanitizer after handwashing.

We cannot THANK YOU enough for your patience as we navigated this unfortunate circumstance. Your health, well-being, and safety remains our highest priority and were a factor in every decision. We look forward to returning to full operations and providing high-quality, safe health care. 

Health Services

Women's Health & Pregnancy

Women's Health - available to all female beneficiaries 15 years and older - refers to comprehensive women’s health care as well as health issues that are unique to women, including:
  • Pregnancy
  • Menopause
  • Conditions of the Female Organs
Be sure to get early and regular prenatal care to ensure you have a healthy pregnancy. You should also get recommended breast cancer, cervical cancer, and bone density screenings.

Our goal is to ensure the health and readiness of all women at every stage of life.

Women's Health Services

Some of the women's health services provided at Keller Army Community Hospital, West Point, N.Y. are:
  • Well-Woman Exam
    • Breast Exams
    • HPV DNA Testing
    • Pelvic Exams
    • Pap Smears
       
  • Reproductive Health Services
    • Birth Control
    • Prenatal Care
       
Here is the full list of Women's Health services provided at Keller. You can also contact your Primary Care Provider. 

How to Make an Appointment

To make an appointment for the Women's Health Clinic:

  • Call the Appointment Call Center at 315-774-8200, Monday - Friday, 7 a.m. - 4:30 p.m.
  • Call 1-800-TRICARE, Option 1 
  • Beneficiaries enrolled at Keller in TRICARE Prime or TRICARE Plus may make online appointments using the MHS GENESIS Patient Portal 

TRICARE Covered Services

TRICARE covers well woman exams annually for women under age 65 with no cost-share or copayment. TRICARE offers coverage for many women's health services, including: Women who are age 65 and older and using TRICARE For Life can still get women’s preventive screenings. Get more information about these and other TRICARE covered services at: https://tricare.mil/coveredservices/isitcovered/. 

Sexually Transmitted Infection (STI) Testing & Treatment

Keller Army Community Hospital's Public Health Nursing Department manages the STI Testing & Treatment Clinic. 

  • CADETS ONLY (location Pershing Barracks, BUilding 751) - Call or text the STI nurse action and advice line (845-608-3415) for an appointment
     
  • SERVICE MEMBERS, BENEFICIARIES, CADETS (location Keller Army Community Hospital, Buildiing 900) - Fourth Floor, Occupational Health Clinic, Tuesday/Thursday, 6:30 a.m. to 3:30 p.m. 
Services provided:
  • STI Testing and Treatment
  • HIV PrEP Referral
  • Sexual Health Education
  • Free Condoms
CLOSED on the following dates due to federal designated holidays or by Executive Order of the President of the United States:
  • Monday, October 13, 2025 (Columbus Day)
  • Tuesday, November 11, 2025 (Veterans Day)
  • Thursday, November 27, 2025 (Thanksgiving Day)
  • Thursday, December 25, 2025 (Christmas Day)
  • Thursday, January 1, 2026 (New Year’s Day)
  • Monday, January 19, 2026 (Birth of Martin Luther King, Jr.)
  • Monday, February 16, 2026 (Washington’s Birthday)
  • Monday, May 25, 2026 (Memorial Day)
  • Friday, June 19, 2026 (Juneteenth National Independence Day)
  • Friday, July 3, 2026 (Independence Day)
  • Monday, September 5, 2026 (Labor Day)

Contact Us

Phone

Multi-Specialty Clinic
315-774-8507
Appointment Call Center:
315-774-8200

Hours

7 a.m. - 4:30 p.m.
Monday - Friday

Location

Keller Army Community Hospital, 1st Floor

Need Help?

Need help accessing reproductive health-contraceptive care?
Contact us and tell us about your challenge. Please allow 3 to 5 business days for a response.

This mailbox isn't for requesting appointments.

If you feel you're experiencing a medical emergency, call 911 or have someone drive you to the nearest emergency room.

Women's Health Resources

Don't forget to keep your family's information up to date in DEERS!