Internal Medicine

Services Provided

Keller Army Community Hospital’s Primary Care Clinic; including Family Medicine, Pediatrics, Internal Medicine, and Dermatology, provides primary care to all TRICARE PRIME patients enrolled to their clinic, and to non-enrolled patients as space permits.

Treatment for acute minor illness, preventive and wellness care, routine care for chronic illness, and referrals are provided, Frequent procedures include pelvic exams, pulmonary function testing, EKGs, and various minor surgeries. Registered Nurses provide information to patients via telephone as appropriate.

Keller’s Primary Care Clinic, a Patient Centered Medical Home with National certification (awarded in 2014), is called the “Crimson Knights Medical Home” and consists of the following three teams:

• The Red Team - a combination of Pediatricians and Family Medicine Providers. All children enrolled to Keller are assigned to the Red Team.
• The Blue Team - a combination of Internal Medicine and Family Medicine Providers caring only for the adult and geriatric patients. Our aviators will be assigned to this clinic.
• The Gold Team - Serving the Mologne Cadet Medical Home, also a Nationally certified Patient Centered Medical Home since 2014, provides exclusive care to the approximately 4,400 Cadets enrolled to the U.S. Military Academy.

Scheduling a Primary Care appointment:

Keller Army Community Hospital Appointment Call Center

You can make a Primary Care appointment by calling the Appointment Call Center at 315-774-8200, between 7 a.m. and 3:30 p.m.; or by going to the MHS GENESIS Patient Portal. 

Using Q-Anywhere to schedule a Primary Care Appointment

Q-Anywhere is a new way to request a Primary Care appointment, at Keller Army Community Hospital, from the convenience of your phone.

Here is a "step-by-step guide" to using the Q-Anywhere system to request a Primary Care appointment at Keller Army Community Hospital.

Using Q-Anywhere to schedule a Preventative Care Appointment

Q-Anywhere is a new way to request a Preventative Care appointment, at Keller Army Community Hospital, from the convenience of your phone.

Here is a "step-by-step guide" to using the Q-Anywhere system to request a Preventative Care appointment at Keller Army Community Hospital.

Under the leadership of the Defense Health Agency, Keller Army Community Hospital continues to leverage technology and evolve to better serve the Greater West Point community and our beneficiaries.  

Inclement Weather Policy

If the greater West Point area is experiencing inclement weather, Keller Army Community Hospital will provide information on the Internet homepage banner and on the Keller Army Community Hospital Facebook page.

On CODE RED inclement weather days, the hospital will be closed, and all appointments will be cancelled during the designated CODE RED period. All appointments can be re-scheduled through the Appointment Call Center at 315-774-8200, or through the MHS GENESIS Patient Portal.

Any patient requiring emergent care should go to the Emergency Room, which is open 24 hours. USMA and USMAPS sick call hours will still be available on Code Red days.

If you need to reschedule/cancel an appointment, you can reach the Appointment Call Center at 315-774-8200, or through the MHS GENESIS Patient Portal.