Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.
 
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332

Education

Education & Research

Hospital Education & Staff Development

Military Members and Federal Civilians Assigned to KACH

  • Basic Life Support, Advanced Life Support, and Pediatric Advanced Life Support Training
  • Students’ placement for clinical rotation and shadowing opportunities
  • Simulation training

Military Family Members

  • Students’ placement for clinical rotation and shadowing opportunities

All other requests are on a case-by-case basis and space availability. 

E-mail Keller Army Community Hospital's Hospital Education & Staff Development for any questions. 

Don't forget to keep your family's information up to date in DEERS!