Patient & Family Partnership Council

As a Primary Care Medical Home, we want input from YOU, our patients.

Keller Army Community Hospital (KACH) plans to conduct Patient & Family Partnership Council meetings on a quarterly basis. Patient & Family Partnership Council is a group of individuals consisting of current or former patients and family members - that have received care at KACH - and hospital staff. The goal is to partner, in a positive way, to affect operations and policies, and to enhance the hospital experience for all patients and families who receive their care at KACH. 

Keller Army Community Hospital's next PFPC meeting is Tuesday, March 4, 2025, at 11 a.m., at Keller Army Community Hospital, 4th Floor Classroom.

The focus of the Patient & Family Partnership Council includes but is not limited to:

• Ensure the voice of the patient is represented.
• Offer valuable insight to leadership and the care team.
• Facilitate a stronger physician-patient relationship.
• Improve patient education and adherence.

The Patient & Family Partnership Council is open to all Keller beneficiaries, including active duty, reservist, veterans, retirees, and the Greater West Point community - including all West Point employees and dependents.

Please consider joining in and bringing your input, thoughts, ideas, concerns, and/or praise to our meetings. We welcome the opportunity to listen to the thoughts and ideas from the community we serve in an effort to make Keller Army Community Hospital a better place for those who receive and provide healthcare. 

The Patient & Family Partnership Council is led by the Patient Advocate.