Health Services

Optometry

Services Provided

The optometry service delivers primary eye care and some specialty services to West Point and the surrounding communities. Optometry is self-referral so appointments can be made directly with central appointment services. We currently see all beneficiary categories (Active Duty Military, USMA Cadets, military family members, activated Reservist with orders less than 30 days, and retirees). We may restrict access to only Active Duty and Cadets in the event of provider shortages.

***If acquiring about refractive surgery/PRK for active duty, please refer to ophthalmology at 315-774-8514/8520 for pre-op scheduling/protocols.***

Walk-In Services

  • MEDPROS Updates
  • Glasses ordering (with valid prescription within 2 years) or glasses order pick up
  • Some types of military physicals (short/interim flight, commissioning, ETS/retirement, etc.)
  • DMV license forms
Walk-in hours for sick call are 7 a.m. - 7:30 a.m.
Walk-in hours for physicals are 7 a.m. - 10:30 a.m. and 12:30 p.m. - 3 p.m.

Services Requiring an Appointment

  • Routine/Annual exams to receive a new glasses prescription
  • Soft contact lens renewals (Can be done during routine exams if lenses and prescription information is available. Please bring current contact lens information/prescription and/or physical box to examination.)
  • Initial and long flight physicals requiring dilation 
​​​​​​​Patient Identification and Demographic Verification Policy

All patients must present valid DoD or VA identification and verify their full name and date of birth before receiving any medical services. Additionally, demographic information will be verified to assure patient’s information in MHS GENESIS is accurate and up to date.

This policy is in effect for your safety and to ensure accuracy of medical records.

All minor patients – over the age of 10 – are required to possess and present their own DoD ID card.

Patients who arrive at their appointments without their DOD or VA identification card will be sent to the Admissions & Disposition (A&D) office (Keller, Second Floor, Rooms 2E02 and 2E03) to confirm eligibility prior to being checked in.

Patients must provide a valid government-issued ID or passport to the A&D staff, as well as their SSN or DOD ID Number; their SSN or DOD ID Number will be used to perform a Defense Enrollment Eligibility Reporting System (DEERS) check.

Contact Us

Phone

Optometry Front Desk
315-774-8510
Appointment Call Center
844-249-7034

Hours

Monday - Friday
7 a.m. - 4 p.m.
CLOSED for lunch 11:30 a.m. - 12:30 p.m.
*Closed 3rd and 4th Thursday, 12:30 p.m. - 4 p.m., for clinic training

Location

Brian Allgood Ambulatory Clinic, Ground Floor

CLOSED on the following dates due to federal designated holidays or by Executive Order of the President of the United States:
  • Thursday, January 1, 2026 (New Year’s Day)
  • Monday, January 19, 2026 (Birth of Martin Luther King, Jr.)
  • Monday, February 16, 2026 (Washington’s Birthday)
  • Monday, May 25, 2026 (Memorial Day)
  • Friday, June 19, 2026 (Juneteenth National Independence Day)
  • Friday, July 3, 2026 (Independence Day)
  • Monday, September 5, 2026 (Labor Day)
Don't forget to keep your family's information up to date in DEERS!