Medications can make a difference in regaining health and mitigating chronic conditions and your Keller Army Community Hospital pharmacy technicians specialize in providing the prescriptions you need. New prescriptions, refills, medication counseling are all available through your Keller Army Community Hospital pharmacists.
Outpatient Pharmaceutical Care
Drug information and patient counseling provided on New and Refilled prescriptions for all eligible beneficiaries.
Diabetes Counseling and Instruction on Diabetes Blood Glucose Monitoring and Insulin Administration.
Information is available at the Outpatient Pharmacy pick-up windows, counseling room or by telephone.
The Pharmacy is closed on holidays (see right column for closure dates). Services offered during holiday hours are limited to the Emergency Department.
KACH Pharmacy continues “in-car” dispensing
The Keller Army Community Hospital Pharmacy continues “in-car dispensing” as a way for patients to receive their medications.
This is being done to prevent the spread of illness and to facilitate social distancing by reducing the amount of beneficiaries in the waiting room.
The in-car, drive-up delivery is done in two easy steps:
- Call the pharmacy prior to arriving. The pharmacy will prepare your medications to be ready when you arrive. Call 845-938-2271 / 6619 / 3812. The pharmacy staff will coordinate a time for you to come pick up your medication within about two hours.
- When you arrive at the pharmacy, pull in to one of the numbered pharmacy parking spaces – in the upper parking area, and call the pharmacy again to have a hospital representative bring out your medications out to you.
Beneficiaries, or the representative, picking up medications must provide either a photocopy of their DoD ID card, or a high-quality photo (smart phone is acceptable) of the front and back of the beneficiary’s ID card.
Beneficiaries that are subject to restriction of movement (self-quarantine or self-isolation) can either coordinate through their chain-of-command for a representative to pick-up their medication, or a beneficiary’s sponsor or representative can pick up their medication.
Set up your prescriptions for home delivery
Consider using home delivery to receive your prescriptions/refills. Learn more about prescription home delivery.
An electronic prescription is a computer-generated prescription sent electronically from your health care provider directly to our pharmacy.
Electronic prescriptions are sent using a private, secure and closed network. Your prescription information is not sent over the Internet or as an e-mail. The prescription is sent immediately to our pharmacy with no need to drop off a paper prescription.
Controlled substances cannot be transmitted to the Keller Pharmacy by electronic prescription. Prescriptions for controlled substances - from outside providers - will require a paper (hard copy) prescription.
Electronic prescriptions are not filled at the pharmacy in advance. When you arrive at the pharmacy, pull a "New Prescription" ticket, and we will be happy to fill it for you on-the-spot. Tell your doctor:
Keller Pharmacy's Electronic Prescription Pharmacy Name is:
DoD WEST PT ePhcy
Pharmacy NCPDP/NPI Number:
5810862 / 1497160113
Pharmacy Phone Number:
845-938-2527, select option 1, then option 4