Primary Care

Services Provided

West Point Market/Keller Army Community Hospital’s Primary Care Clinic; including Family Medicine, Pediatrics, Internal Medicine, and Dermatology, provides primary care to all TRICARE PRIME patients enrolled to their clinic, and to non-enrolled patients as space permits.

Treatment for acute minor illness, preventive and wellness care, routine care for chronic illness, and referrals are provided, Frequent procedures include pelvic exams, pulmonary function testing, EKGs, and various minor surgeries. Registered Nurses provide information to patients via telephone as appropriate.

Primary Care at DHA's West Point Market consists of two Patient Centered Medical Homes (PCMH), both with National certification (awarded in 2014). The "Crimson Knights Medical Home" consists of the following two teams - RED TEAM and BLUE TEAM - located on the first floor of the Brian D. Allgood Ambulatory Clinic at KACH:

The Red Team - a combination of Pediatricians and Family Medicine Providers. All children enrolled to Keller are assigned to the Red Team.

The Blue Team - a combination of Internal Medicine and Family Medicine Providers caring only for the adult and geriatric patients. Our aviators will be assigned to this clinic.

The second PCMH is the "Mologne Cadet Medical Home," located in Building 606, adjacent to the U.S. Military Academy barracks, consisting of the The Gold Team - Exclusively providing care to the approximately 4,400 Cadets enrolled to the U.S. Military Academy.

Scheduling a Primary Care appointment:

You can make a Primary Care appointment by calling the Appointment Call Center at 315-774-8200, between 7 a.m. and 3:30 p.m.; by going online at https://my.mhsgenesis.health.mil/; or by sending an appointment request through Relay Health.

Inclement Weather:

If the greater West Point area is experiencing inclement weather, patients are asked to dial 845-938-7000 to hear the latest information from West Point Garrison Operations regarding the Code Status for the post.

Additionally, Keller will provide information on the Internet homepage banner and on the Keller Facebook page at http://www.facebook.com/kellerarmycommunityhospital.

On CODE RED inclement weather days, the hospital will be closed and all appointments will be cancelled during the designated CODE RED period. All appointments must be re-scheduled through the Appointment Call Center at 315-774-8200, or https://my.mhsgenesis.health.mil/.

Any patient requiring emergent care should go to the Emergency Room, which is open 24 hours. USMA and USMAPS sick call hours will still be available on Code Red days.

All patients are asked to dial 845-938-7000 to hear the latest information from West Point Garrison Operations regarding the Code Status for the post.

If you need to reschedule/cancel an appointment, you can reach the Appointment Call Center at 315-774-8200, or go to https://my.mhsgenesis.health.mil/.