Readiness

Periodic Health Assessment (PHA)

All Reserve/Guard service members (excluding AGR) must have Pre-Approval prior to receiving or scheduling of any Readiness appointments. A Request for Physical Evaluation form must be completed, digitally signed, and returned to Patient Administration Department (Admissions and Dispositions) via our secure group email dha.westpoint.Keller-ACH.mbx.west-point-pad@health.mil.

* Reserve/Guard service members (or anyone without TRICARE coverage) must complete this form to avoid being held financially responsibile for medical costs. 

Please allow up to 24 hrs. to receive a reply back before calling to schedule.

Managing Individual Medical Readiness is every Soldier’s Duty.  The minimum Individual Medical Readiness Requirements must be met for a Soldier to be considered deployable and retainable.

There are five (5) steps to complete your medical readiness (pre-approval form must be completed/submitted before beginning these steps; pre-approval form does not apply to active duty service members):

• STEP 1 - Complete your PHA Part 1
• STEP 2 - Schedule your PHA Part 2 (Please try to schedule at least 60 days prior to PHA expiring)
• STEP 3 - Verify your readiness to determine what services you need. Go to https://www.mods.army.mil/, click "medical readiness portal," click "agree," click "IMR Record." This screen will tell you what you need.
• STEP 4 - If you are not GREEN on any portion of the IMR Dashboard (STEP 3), follow the instructions listed below for the service you require.
• STEP 5 - Complete you PHA (Ensure all mandatory medical requirements identified in STEP 1 are GREEN prior to doing your scheduled PHA Part 2 appointment).

What MTF should you contact for your TRICARE Prime Remote (TPR) Service Member Profile?

TPR Service Member coverage is based on where you are STATIONED not where you LIVE. 

• See MEDCOM Reg 40-21 (Regional Health Command MTF Coverage Area) to determine if Keller Army Community Hospital is the appropriate medical treatment facility.
• Based on Reg. 40-21, please follow the Keller TRICARE Prime Remote instructions. 

TRICARE Prime Remote Profile

1. Go To https://patientportal.mhsgenesis.health.mil/ and Login
2. Select Send Message at Bottom Center of Screen
3. Type West Point Case Management Clinic into the “To”
4. Type TRICARE Prime Remote Profile into the Subject
5. Attach Medical Profile Packet related to Profile.
6. Add any required messaging Information.
7. Send Message
8. Someone will follow up with you within 48 business hours to let you know you can schedule an appointment with the Appointment Call Center at 315-774-8200.