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Getting Care

Visitor Guidelines

Everyone entering West Point must go through a COVID-19 screening. Information on accessing West Point and the COVID-19 screening can be found at https://www.westpoint.edu/coronavirus.

Hospital Security

ALL VISITORS (on official business or visiting a patient) must obtain a 'visitors pass' from the Keller Army Community Hospital Security Office. The Security Office is located on the first floor of the Keller Army Community Hospital, behind the front desk. The entrance to the Brian D. Allgood Ambulatory Clinic is CLOSED.

Parking (CLICK for Parking Map)

There are designated parking spots for:

  • Patients
  • Hospital Staff (employees including contractors)
  • Patients/Staff with a valid, state-issued handicapped placard (must be displayed when parked)
  • Hospital Command team

Hospital staff are not permitted to park in a "patient designated" parking space at any time, and can be subject to a ticket or towing.

Don't forget to keep your family's information up-to-date in DEERS.