The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

Health Services

Audiology

Services Provided:

  • Army Hearing Readiness
  • Hearing Protective Devices
Call the Appointment Call Center at 315-774-8200 to make an appointment.

Army Hearing Program Clinic at
Keller Army Community Hospital, 4th Floor 

Services Provided:
  • Annual hearing tests for military personnel and USMA Cadets
  • Occupational Health Hearing Testing
  • Hearing protective devices
  • Military Hearing exams for MEDPROS, PHA, Flight Physicals, and Retirement Exams
Access by appointment:
  • This clinic requires an appointment. To make an appointment, call the Appointment Call Center at 315-774-8200.

Contact Us

Audiology Clinic

Phone

315-774-8507

Hours

Monday - Friday
8 a.m. - 4 p.m.

Location

1st Floor, Multi-Specialty Clinic, Bldg 900,
Keller Army Community Hospital
West Point, NY 10996

Army Hearing Program Office

Phone

Army Hearing Program Clinic
315-774-8502
Appointment Call Center
315-774-8200

Hours

Monday - Friday
7 a.m. - 3 p.m.
By appointment only

Location

Keller Army Community Hospital
2nd Floor

CLOSED on the following dates due to federal designated holidays or by Executive Order of the President of the United States:
  • Monday, October 13, 2025 (Columbus Day)
  • Tuesday, November 11, 2025 (Veterans Day)
  • Thursday, November 27, 2025 (Thanksgiving Day)
  • Thursday, December 25, 2025 (Christmas Day)
  • Thursday, January 1, 2026 (New Year’s Day)
  • Monday, January 19, 2026 (Birth of Martin Luther King, Jr.)
  • Monday, February 16, 2026 (Washington’s Birthday)
  • Monday, May 25, 2026 (Memorial Day)
  • Friday, June 19, 2026 (Juneteenth National Independence Day)
  • Friday, July 3, 2026 (Independence Day)
  • Monday, September 5, 2026 (Labor Day)
Don't forget to keep your family's information up to date in DEERS!