Patient Resources

Patient Administrations

Admissions & Dispositions (Patient Accountability)

To provide quality patient administrative services related to patient admissions, dispositions, births, deaths, air evacuations, transportation, transfers, and line of duty investigation initiation, while fully protecting patients’ privacy and medical confidentiality, as required by the Privacy Act of 1974 (5 USC 552a), as amended. To collect only the personal information about an individual patient that is legally authorized and necessary to support the Patient Accountability Branch mission. For any questions related to the admissions process, the admissions clerk can be reached at 845-938-4724.

Services

  • Admissions and Disposition (A&D)
  • Death Certificates

Patient Affairs

Medical Boards

The Keller Army Community Hospital (KACH) Integrated Disability Evaluation System (IDES) for submission to the Physical Evaluation Board in order to determine fitness for continued military service. The medical evaluation board documents included are the medical narrative summary, complete service treatment record [STR], physical profile, medication profile, VA Compensation and Pension [C&P] examination results, letter from the soldier’s commander, letter of adverse action, DA Form 2173, Line of Duty (LOD) Determination [if applicable], Efficiency Reports (if applicable), and Leave Earning Statement (LES). In addition to the documents listed all Reservist and National Guard Soldiers must submit a copy of mobilization orders, retirement point statements and 20-year letter if applicable. Please note, other documents may be required on a case by case basis. Once this information is obtained, the DA Form 3947 (MEB Proceedings) is prepared for physician review of the narrative summary, supporting medical documentation, and permanent profile. The soldier must review the MEB before it is sent to the Physical Evaluation Board (PEB). The Army Regulations that provide guidance for the disability evaluation processing are AR 635-40 and AR 40-501. The Deputy Commander of Clinical Services is the approving authority for the MEB.

Goals

The DoD standard set for processing the IDES medical evaluation board from the physician initiating the board until it is sent off to the Physical Evaluation Board is 100 days.

Contact Us

Admissions & Dispositions

Phone

845-938-4174 / -4724

Hours

Monday - Friday
7 a.m. - 3:30 p.m.

Location

Keller Army Community Hospital
2nd Floor
Room 2E02 & 2E03

HIPAA Officer

Phone

845-938-5033

CLOSED on the following dates due to federal designated holidays or by Executive Order of the President of the United States:
  • Thursday, November 28, 2024 (Thanksgiving)
  • Wednesday, December 25, 2024 (Christmas)
  • Wednesday, January 1, 2025 (New Years)
  • Monday, January 20, 2025 (Dr. Martin Luther King Day)
  • Monday, February 17, 2025 (President’s Day)
  • Monday, May 26, 2025 (Memorial Day)
  • Thursday, June 19, 2025 (Juneteenth)
  • Friday, July 4, 2025 (Independence Day)
  • Monday, September 1, 2025 (Labor Day)
Don't forget to keep your family's information up to date in DEERS!