Patient Administrations
Admissions & Dispositions (Patient Accountability)
To provide quality patient administrative services related to patient admissions, dispositions, births, deaths, air evacuations, transportation, transfers, and line of duty investigation initiation, while fully protecting patients’ privacy and medical confidentiality, as required by the Privacy Act of 1974 (5 USC 552a), as amended. To collect only the personal information about an individual patient that is legally authorized and necessary to support the Patient Accountability Branch mission. For any questions related to the admissions process, the admissions clerk can be reached at 315-774-8613 or -8614 or E-MAIL Keller's Patient Administration Department.
Services
- Admissions and Disposition (A&D)
- Death Certificates
Patient Identification and Demographic Verification Policy
All patients must present valid DoD or VA identification and verify their full name and date of birth before receiving any medical services. Additionally, demographic information will be verified to assure patient’s information in MHS GENESIS is accurate and up to date.
This policy is in effect for your safety and to ensure accuracy of medical records.
All minor patients – over the age of 10 – are required to possess and present their own DoD ID card.
Patients who arrive at their appointments without their DOD or VA identification card will be sent to the Admissions & Disposition (A&D) office (Keller, Second Floor, Rooms 2E02 and 2E03) to confirm eligibility prior to being checked in.
Patients must provide a valid government-issued ID or passport to the A&D staff, as well as their SSN or DOD ID Number; their SSN or DOD ID Number will be used to perform a Defense Enrollment Eligibility Reporting System (DEERS) check.
Patient Affairs
Medical Boards
The Keller Army Community Hospital (KACH) Integrated Disability Evaluation System (IDES) for submission to the Physical Evaluation Board in order to determine fitness for continued military service. The medical evaluation board documents included are the medical narrative summary, complete service treatment record [STR], physical profile, medication profile, VA Compensation and Pension [C&P] examination results, letter from the soldier’s commander, letter of adverse action, DA Form 2173, Line of Duty (LOD) Determination [if applicable], Efficiency Reports (if applicable), and Leave Earning Statement (LES). In addition to the documents listed all Reservist and National Guard Soldiers must submit a copy of mobilization orders, retirement point statements and 20-year letter if applicable. Please note, other documents may be required on a case by case basis. Once this information is obtained, the DA Form 3947 (MEB Proceedings) is prepared for physician review of the narrative summary, supporting medical documentation, and permanent profile. The soldier must review the MEB before it is sent to the Physical Evaluation Board (PEB). The Army Regulations that provide guidance for the disability evaluation processing are AR 635-40 and AR 40-501. The Deputy Commander of Clinical Services is the approving authority for the MEB.
Goals
The DoD standard set for processing the IDES medical evaluation board from the physician initiating the board until it is sent off to the Physical Evaluation Board is 100 days.