Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.
 
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 


JANUARY 26, 2026 – 9 PM UPDATE: Keller Army Community Hospital’s clinical care and ancillary services will operate under a “two-hour delay” designation for Tuesday, January 27, 2026.

Surgical and endoscopy procedures will occur as scheduled.

Scheduled Primary Care ‘virtual appointments’ will occur as scheduled.

The delay includes Primary Care (in-person appointments), Pharmacy, Radiology, Laboratory, and Physical Therapy.

This command decision was made from an abundance of caution due to snow mitigation in the parking area.

The Keller Emergency Room is open 24 hours. If you have a medical emergency, call 9-1-1.

If you do not feel safe driving to West Point, please contact the Appointment Center at 315-774-8200, phone; MHS GENESIS Patient Portal at https://my.mhsgenesis.health.mil/; or the Q-Anywhere application https://cxmlink.com/DHAMTF2801 to re-schedule your appointment.

The safety of our staff and beneficiaries is our primary concern, and we apologize for any inconvenience this delay may cause.

Health Services

West Point Department of Public Health

Services Provided

West Point’s Dept. of Public Health enhances Army readiness by identifying and assessing current and emerging health threats, developing and communicating public health solutions, and assuring the quality and effectiveness of the Army's Public Health Enterprise.

These specific programs and services include:

  • Disease prevention and control

  • Field preventive medicine

  • Environmental health

  • Occupational health

  • Health surveillance and epidemiology

  • Soldier, family, community health, and health promotion

  • Preventive medicine toxicology

  • Preventive medicine laboratory services

  • Health risk assessment

  • Health risk communication

Sexually Transmitted Infection (STI) Testing & Treatment

Keller Army Community Hospital's Public Health Nursing Department manages the STI Testing & Treatment Clinic. 

  • CADETS ONLY (location Pershing Barracks, BUilding 751) - Call or text the STI nurse action and advice line (845-608-3415) for an appointment
     
  • SERVICE MEMBERS, BENEFICIARIES, CADETS (location Keller Army Community Hospital, Buildiing 900) - Fourth Floor, Occupational Health Clinic, Tuesday/Thursday, 6:30 a.m. to 3:30 p.m. 
Services provided:
  • STI Testing and Treatment
  • HIV PrEP Referral
  • Sexual Health Education
  • Free Condoms

Lyme Disease in the Hudson Valley area

New York State currently has the highest number of confirmed cases of Lyme disease in the United States and the Hudson Valley is specifically considered a high-risk area.
 
Lyme disease is a bacterial infection spread through the bite of infected ticks. Tick exposure can occur year-round, but ticks are most active in the warmer months (April-September) and are much more prevalent following milder winter seasons. 
 
The CDC's Lyme Disease information page includes how it’s spread, where it’s found, how it’s prevented, how it’s diagnosed, and how it’s treated.  

West Point's MilTICK Program is a free tick testing and identification service available for ticks removed from the Department of Defense personnel and their dependents. 
 
When hiking, gardening, or any outdoor activity in high grass, you should take measures to protect yourself and always checks for ticks after being outdoors.

Know how to prevent tick-borne illness from tick vectors. 
 
Please contact West Point Public Health if you have any questions or concerns:
315-774-8760
315-774-8761

CLOSED on the following dates due to federal designated holidays or by Executive Order of the President of the United States:

  • Monday, October 13, 2025 (Columbus Day)
  • Tuesday, November 11, 2025 (Veterans Day)
  • Thursday, November 27, 2025 (Thanksgiving Day)
  • Thursday, December 25, 2025 (Christmas Day)
  • Thursday, January 1, 2026 (New Year’s Day)
  • Monday, January 19, 2026 (Birth of Martin Luther King, Jr.)
  • Monday, February 16, 2026 (Washington’s Birthday)
  • Monday, May 25, 2026 (Memorial Day)
  • Friday, June 19, 2026 (Juneteenth National Independence Day)
  • Friday, July 3, 2026 (Independence Day)
  • Monday, September 5, 2026 (Labor Day)

Contact Us

OCCUPATIONAL HEALTH CLINIC

Phone

315-774-8752

Hours (by appointment only)

Monday - Friday
7:45 a.m. - 4:30 p.m.
Closed Thursday 11:30 a.m. - 4 p.m. for training

Location

Keller Army Community Hospital, Fourth Floor

STI TESTING & TREATMENT CLINIC

Phone

845-608-3415

Location

Building 751, Pershing Barracks (Cadets Only) - call or text for appointment

Building 900, Keller Army Community Hospital (Service Members, Beneficiaries, Cadets)
4th Floor, Occupatioinal Health Clinic
Tuesday/Thursday
6:30 a.m. - 3:30 p.m.

PUBLIC HEALTH NURSING

Phone

315-774-8760
315-774-8761

Hours

Monday - Friday
7:45 a.m. - 4:30 p.m.
Closed Thursday 11:30 a.m. - 4 p.m. for training

Location

West Point, Building 606, 2nd Floor

INDUSTRIAL HYGIENE

Phone

315-774-8756

Hours

Monday - Friday
7:45 a.m. - 4:30 p.m.
Closed Thursday 11:30 a.m. - 4 p.m. for training

Location

West Point, Building 606, 2nd Floor

ENVIRONMENTAL HEALTH

Phone

315-774-8755
315-774-8759

Hours

Monday - Friday
9 a.m. - 5 p.m.
Closed Thursday 11:30 a.m. - 5 p.m. for training

Location

West Point, Building 606, 2nd Floor
Don't forget to keep your family's information up to date in DEERS!