MHS GENESIS

Getting Care

MHS GENESIS

MHS GENESIS is the single electronic health record for all service members, veterans, and their families.
Please note: ALL websites related to MHS GENESIS will have the .mil domain. For your cyber safety, only use official DOD websites.

MHS GENESIS Patient Portal

The MHS GENESIS Patient Portal is a secure patient portal, available 24/7, that gives you access to your MHS electronic health record and lets you interact securely with your health care team. Through the portal, you can:

  • View and download your health data.
  • Book or cancel appointments.
  • Request prescription refills and renewals.
  • View clinical notes and certain lab and test results.
  • Exchange secure messages with your health care team.
  • Complete a pre-visit questionnaire.
  • Look up health information related to your health concerns, results, and prescriptions.

Getting Started

Log in with a Common Access Card or DS Logon account.

If you need to access the patient portal for someone else because you’re a health care agent, legal guardian, or special guardian, you first need to be certified as a surrogate. Learn more about surrogacy access to the MHS GENESIS Patient Portal. 

Need Help?

  • Call the Global Service Center at 800-600-9332 or DSN 312-838-3000. They’re available 24/7. 
  • If you need help with DS Logon, visit MilConnect or call 800-538-9552. 

MHS GENESIS Contact INFO

Log in to the MHS GENESIS PortalA Common Access Card or DS Logon Account is required.

Questions about the DS Logon?

Military Health System Nurse Advice Line

The MHS Nurse Advice Line gives you access to a registered nurse or medical professional 24 hours/7 days a week.

MHS GENESIS Patient Portal

Information on the MHS GENESIS Patient Portal is designed to help manage your individual or family health care online.

TRICARE/Humana Military Doctors on Demand

Doctors on Demand for TRICARE/Humana Military allows patients to connect face-to-face with providers through video on your smartphone, tablet, or computer. Doctors on Demand offers urgent care and behavioral health, psychology, and psychiatry services.
 

Don't forget to keep your family's information up to date in DEERS!