Laboratory and Pathology
Effective health care is based on medical evidence and the Keller Army Community Hospital laboratory performs the tests to provide much of that evidence. We want to ensure your good health or find the problems that threaten it. From initial sample to final result, the Keller lab provides caregivers medical information that supports your health.
All patients who need fasting blood work done need to arrive between 7 a.m.- 8 a.m.
Services Provided
Keller Army Community Hospital:
- Phlebotomy - drawing blood, typically for medical testing
- Urinalysis - examines a urine sample to detect and assess a variety of diseases and conditions, including urinary tract infections, kidney disease, and diabetes
- Hematology - study of blood, blood-forming tissues, and blood disorders
- Serology - study of blood serum and other bodily fluids, focusing on the identification of antibodies and antigens
- Transfusion Medicine - focused on the transfusion of blood and blood components, encompassing blood collection, testing, processing, and administration
- Microbiology - study of microorganisms
- Clinical Chemistry - analyzing bodily fluids, primarily blood and urine, to diagnose and monitor diseases
- Reference Lab shipping
Mologne Cadet Health Clinic
- Urinalysis
- Hematology
- Limited Serology
How to make an appointment
The Keller Army Community Hospital laboratory is a walk-in and no appointment is necessary. Choose "laboratory" when drawing a ticket from the check-in kiosk.
If you have any questions about the Keller laboratory, call the lab at 315-774-8250.
U.S. Military Academy Cadets can call the Mologne Cadet Health Clinic laboratory at 315-774-8789.
Important Information
All patients who need fasting blood work done need to arrive, at Keller, between 7 a.m.- 8 a.m.
Referrals and Outside Laboratory Prescriptions
The Keller laboratory can provide the majority of laboratory/pathology services, and should be the beneficiary's first choice when receiving laboratory services. For laboratory services that cannot be performed at Keller, the Keller laboratory can collect the specimen and send it to a reference laboratory for testing. In some cases - such as newborn screening, genetic testing, and any rare/specialized testing - the beneficiary would be referred to an outside laboratory provider.
Beneficiaries who are seen by an outside provider are able to have their labs performed at Keller if they bring an outside prescription. All outside laboratory prescriptions will be accepted as drop-off only and will be processed in one (1) business day. Patients may return to the laboratory after one full (1) business day following day of drop-off for blood draw.
Patient Identification and Demographic Verification Policy
All patients must present valid DoD or VA identification and verify their full name and date of birth before receiving any medical services. Additionally, demographic information will be verified to assure patient’s information in MHS GENESIS is accurate and up to date.
This policy is in effect for your safety and to ensure accuracy of medical records.
All minor patients – over the age of 10 – are required to possess and present their own DoD ID card.
Patients who arrive at their appointments without their DOD or VA identification card will be sent to the Admissions & Disposition (A&D) office (Keller, Second Floor, Rooms 2E02 and 2E03) to confirm eligibility prior to being checked in.
Patients must provide a valid government-issued ID or passport to the A&D staff, as well as their SSN or DOD ID Number; their SSN or DOD ID Number will be used to perform a Defense Enrollment Eligibility Reporting System (DEERS) check.