Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.
 
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332

Health Services


Mammogram/Breast Exam

Women’s Health plays a vital role in the overall readiness of the Army and in the overall health of our beneficiaries. Women's Health refers to comprehensive women’s health care as well as health issues that are unique to women.

Regular mammogram screenings are a powerful tool in the fight against breast cancer. The American College of Radiology (ACR) and Society of Breast Imaging (SBI) recommend that women start getting annual mammograms at age 40.

You may call the Radiology Department to make an appointment at 315-774-8801 without a referral. You can also discuss having a mammogram with your PCM. An appointment can be made with your PCM by calling the Appointment Call Center at 315-774-8200.

If you are seeing a doctor outside of Keller Army Community Hospital and have had a mammogram, please ask your doctor to fax your Mammogram results to 845-938-1120, Attention: Gwendolyn Swinson, RN. This will assure you results are entered into your medical records.

Thank you for taking the time to take care of your health.

How to Make an Appointment

To make an appointment for Mammogram/Breast Exam Services:

  • Directly call the Radiology Department to make an appointment at 315-774-8801 without referral.
  • Call the Appointment Call Center at 315-774-8200, between 7 a.m. - 3:30 p.m., Monday - Friday
  • Call 1-800-TRICARE, Option #1 
  • Beneficiaries enrolled at Keller in TRICARE Prime or TRICARE Plus may make online appointments at https://my.mhsgenesis.health.mil/
TRICARE covers many Women’s Health services, including screening, preventive, and reproductive care.

TRICARE Covered Services 

TRICARE covers well-woman exams annually for women under age 65 with no cost-share or copayment. TRICARE offers coverage for many women’s health services, including: For women who are age 65 and older and using TRICARE For Life, you can still get women’s preventive screenings. Get more information about these and other TRICARE covered services at: https://tricare.mil/coveredservices/isitcovered/

Contact Us

Phone

Radiology Department:
315-774-8801
Appointment Call Center: 
315-774-8200

Hours

Monday - Friday
7 a.m. - 4:30 p.m.

Location:

Building 900 - Keller Army Community Hospital, 1st Floor

Nurse Advice Line

1-800-TRICARE, Option #1

Beneficiaries enrolled at Keller in TRICARE Prime or TRICARE plus may make online appointments for Primary Care and Optometry at https://my.mhsgenesis.health.mil/


CLOSED on the following dates due to federal designated holidays or by Executive Order of the President of the United States:
  • Monday, October 13, 2025 (Columbus Day)
  • Tuesday, November 11, 2025 (Veterans Day)
  • Thursday, November 27, 2025 (Thanksgiving Day)
  • Thursday, December 25, 2025 (Christmas Day)
  • Thursday, January 1, 2026 (New Year’s Day)
  • Monday, January 19, 2026 (Birth of Martin Luther King, Jr.)
  • Monday, February 16, 2026 (Washington’s Birthday)
  • Monday, May 25, 2026 (Memorial Day)
  • Friday, June 19, 2026 (Juneteenth National Independence Day)
  • Friday, July 3, 2026 (Independence Day)
  • Monday, September 5, 2026 (Labor Day)
Don't forget to keep your family's information up to date in DEERS!