MHS GENESIS Information

MHS GENESIS is HERE at Keller Army Community Hospital, West Point, N.Y.

MHS GENESIS is the Military Health System's new electronic health record. When fully deployed, MHS GENESIS will provide a single health record for service members, veterans, and their families.

CLICK HERE for a Patient FACT SHEET of what to expect with the implementation of MHS GENESIS at Keller Army Community Hospital/DHA's West Point Market

CLICK HERE to read an article about (1) What is MHS GENESIS, (2) What is the NHS GENESIS Patient Portal, (3) What does MHS GENESIS mean for me, and (4) What happens next?

CLICK HERE - NOW IS THE TIME to access the MHS GENESIS Patient Portal and verify/update your information in DEERS.  

CLICK HERE for information on the transition from the TRICARE On-Line Patient Portal to the MHS GENESIS Patient Portal, and what you need to do to assure a smooth transition. 

CLICK HERE to learn more about TRICARE on-Line Patient Portal no longer being accessible after October 2023. CLICK HERE for information on 'how to print Secure Messages you would like to keep for reference.  

Genesis of MHS GENESIS

MHS GENESIS is the new, modern electronic health record for the Military Health System. Over the years, it has endured improvements, congressional mandates, and has evolved from 1979 into the health record for military service members, families and retirees today. MHS GENESIS is deploying in waves at military hospitals and clinics across the MHS.
CLICK HERE for the MHS GENESIS Timeline.

Moments in Military Medicine: The Genesis of MHS GENESIS

Electronic records are so common, it's hard to remember a time they weren't around. Learn about the #genesisofGENESIS and how electronic health records evolved in the Military Health System over the decades.

DS Logon

To access the MHS GENESIS Patient Portal, visit If you do not have a common access card (CAC), you will need to create a free DS Logon to access the Patient Portal. Follow the link to set up an account and once created, select “Upgrade to Premium Account” to view your health records.

What is the MHS GENESIS Portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. The new patient portal is launching at sites as MHS GENESIS deploys, replacing the TRICARE Online Secure Patient Portal.
See the video (below) to learn about ‘Patient Portal Registration.’

MHS Genesis Patient Portal Registration

Registering for the MHS Genesis Patient Portal puts your health at your fingertips 24 hours, 7 days a week.

Technical Support for MHS GENESIS

Technical Support for the MHS GENESIS Patient Portal – Since MHS GENESIS is a new electronic health record system, there are bound to be questions and technical issues with the system. For technical assistance with issues accessing the Patient Portal, beneficiaries are encouraged to contact the Defense Manpower Data Center web support by calling: 800-368-3665.


Importance of Updating DEERS

The easiest way to access your medical records is through Military Health Systems (MHS) GENESIS. Update all your contact information on DEERS before logging into MHS GENESIS, if not it can cause a delay or issue with claims, referrals, or delivery of home prescriptions. Learn more at

More information - written and videos - coming soon.


Log into the MHS GENESIS PortalA Common Access Card oDS Logon Account is required.

Questions about the DS Logon?

Nurse Advice Line

CLICK HERE for information on the MHS Nurse Advice Line where you can talk to a registered nurse 24 hours/7 days a week.

MHS GENESIS Patient Portal

CLICK HERE for information on the MHS GENESIS Patient Portal designed to help manage your individual or family health care online.

Tricare/Humana Military Doctors on Demand

“Doctors on Demand” for TRICARE/Humana Military allows patients to connect face-to-face with providers through video on your smartphone, tablet, or computer. Doctors on Demand offers urgent care and behavioral health, psychology, and psychiatry services. CLICK HERE for information on TRICARE/Humana Military ‘Doctors on Demand.’

Need to Update Your Information in DEERS? Click Here