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JANUARY 22, 2026 – 1745 UPDATE: Keller Army Community Hospital will make an operational assessment on Friday morning, January 23, 2026.

The decision to return to full operations will depend on the restoration of hospital utilities. The restoration of hospital utilities will depend on the repair of the water main break.

 
  • * Friday surgeries have been cancelled. Beneficiaries scheduled for surgery will be contacted and the procedure will be re=scheduled.
  • * Friday morning Primary Care appointments will be re-scheduled for virtual appointments or to a later date. Friday afternoon appointments are still scheduled (in-person) but are subject to change pending restoration of hospital utilities.
  • * A decision on Pharmacy, Radiology, and Laboratory departments will be made Friday morning pending restoration of hospital utilities. If these services are closed, contingency plans will be put in place.
We sincerely apologize to all our beneficiaries for the sudden suspension of hospital services. It is unfortunate that the water main break has impacted our facilities and the service we provide. We understand the significant inconvenience and concern this causes, and we want to assure you that we are working diligently to restore full services as safely and quickly as possible. Your health and well-being remain our highest priority, and we appreciate your patience and understanding during this challenging time.

We will provide an update on the hospital status on Friday morning.

Health Services

Behavioral Health

Behavioral health issues do not discriminate: they can occur in anyone’s life. Whether you are active duty, family member or other beneficiary, behavioral health care at Keller Army Community Hospital is delivered in a compassionate manner designed to aid in recovery. Individual or group counseling is designed to help patients get through life’s behavioral challenges.

Services Provided

The Behavioral Health provides psychiatric, clinical psychology, and social work services, as appropriate, to maintain the mental health of active duty military personnel, cadets, and other authorized beneficiaries. Services include individual, group, and marital psychotherapy; psychiatric medication management; psychiatric assessment; consultation to medical staff; psychological testing; relaxation and biofeedback therapy; crisis intervention.

Resources

  • Mental Health and Security Clearances information - Seeking mental health services does not affect one's ability to gain or hold clearance eligibility. Adjudicators regard seeking necessary mental health treatment as a positive step in the security clearance process.  

Intake

Forms for Adult Patients to complete

Forms for Guardian of Minor to Complete

Command Directed Behavioral Health Evaluation (CDBHE)

These are the forms needed for a Command Directed Behavioral Health Evaluation (CDBHE):

Forms for Commander to complete

Forms for Servicemember to complete

Instructions

Policies


CLOSED on the following dates due to federal designated holidays or by Executive Order of the President of the United States:
  • Monday, October 13, 2025 (Columbus Day)
  • Tuesday, November 11, 2025 (Veterans Day)
  • Thursday, November 27, 2025 (Thanksgiving Day)
  • Thursday, December 25, 2025 (Christmas Day)
  • Thursday, January 1, 2026 (New Year’s Day)
  • Monday, January 19, 2026 (Birth of Martin Luther King, Jr.)
  • Monday, February 16, 2026 (Washington’s Birthday)
  • Monday, May 25, 2026 (Memorial Day)
  • Friday, June 19, 2026 (Juneteenth National Independence Day)
  • Friday, July 3, 2026 (Independence Day)
  • Monday, September 5, 2026 (Labor Day)

Contact Us

Phone

315-774-8221

Hours

Monday - Friday
8 a.m. - 4:30 p.m.

Location

Brian D. Allgood Ambulatory Clinic (900 Washington Road, West Point), Ground Floor
Check-In Desk is located past Eye Care/Optometry Clinic.

Mental Health Resources

Veterans Crisis Line

CONUS
Call: 988 and press 1
Text: 838255

OCONUS
Europe: 844-702-5495 or DSN 988
Pacific: 844-702-5493 or DSN 988
Asia: 855-422-7719 or DSN 988

The Veteran Crisis Line is open to all service members and veterans, even if not enrolled in VA benefits or health care. Long distance or overseas charges may apply.

Military OneSource

Call 1-800-342-9647

In Transition Program

Call 1-800-424-7877
Email
Live Chat

Psychological Health Resource Center 24/7

Call 1-866-966-1020

Related Links

TRICARE | Mental Health Care
Health.mil | Mental Health is Health Care
Psychological Health Center of Excellence
National Center for Posttraumatic Stress Disorder (PTSD)
National Institue of Mental Health
National Sexual Violence Resource Center

Don't forget to keep your family's information up to date in DEERS!