Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.
 
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332

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Tag: Defense Health Agency

Mr. Collin Speed, Col. Sean J. Hipp, and Lt. Col. Thomas Lehmann display the 2025 Top General Hospital award.

Dec. 17, 2025

Keller receives The Leapfrog Group Top General Hospital Award

KELLER ARMY COMMUNITY HOSPITAL, N.Y. — Keller Army Community Hospital receives the ‘Top General Hospital Award’ from The Leapfrog Group for demonstrating the highest performance in the nation on quality and patient safety, including ethical billing and informed patient consent procedures, lower infection rates, prevention of medication errors, and surgical safety.

Robert Torres III, a Certified Surgical Technologist in Keller Army Community Hospital’s Department of Surgery, was selected as a 2025 Fellow of the Association of Surgical Technologists.

Dec. 3, 2025

KACH surgical technologist receives FAST designation

KELLER ARMY COMMUNITY HOSPITAL, N.Y. — CONGRATULATIONS to Robert Torres III, a Certified Surgical Technologist in Keller Army Community Hospital’s (KACH) Department of Surgery, who was selected as a 2025 Fellow of the Association of Surgical Technologists – a designation recognizing surgical technologists who demonstrate unwavering commitment to the profession, upholding the highest professional, ethical, and moral standards while actively advancing the field to improve surgical patient care.

“Overcoming Barriers: Implementing Small Unmanned Aircraft Systems (sUAS) Technology for Medication Delivery at West Point” poster presented by Keller staff and U.S. Military Academy at West Point cadets.

Nov. 20, 2025

Integrating Drone Technology into Military Medicine: A Collaboration Between KACH and USMA

KELLER ARMY COMMUNITY HOSPITAL, N.Y. — KACH is actively working, with the USMA Robotics Research Center, within the Electrical Engineering and Computer Sciences Department, to integrate drone technology into military medical operations to enhance soldier health and safety.

Maj. Patrick Mescher, M.D., and Maj. Connor Venrick, M.D., both recent graduates of the John A. Feagin, Jr. Sports Medicine Fellowship, are two members of Keller’s Orthopaedic and Sports Medicine Research team that contributed to the six abstracts that were accepted for presentation at the Society of Military Orthopaedic Surgeons (SOMOS) Annual Meeting.

Sept. 10, 2025

Keller has six projects accepted for presentation at SOMOS meeting

KELLER ARMY COMMUNITY HOSPITAL, N.Y. — The Keller Army Community Hospital Orthopaedic and Sports Medicine Research team received notification that six abstracts were accepted for presentation at the Society of Military Orthopaedic Surgeons (SOMOS) Annual Meeting in December. SOMOS provides a forum for presentation of research papers in a collegial setting and the interchange of medical knowledge as it relates to the practice of orthopaedic surgery in the military.

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