Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.
 
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332

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Tag: Army Medicine

Mr. Collin Speed, Col. Sean J. Hipp, and Lt. Col. Thomas Lehmann display the 2025 Top General Hospital award.

Dec. 17, 2025

Keller receives The Leapfrog Group Top General Hospital Award

KELLER ARMY COMMUNITY HOSPITAL, N.Y. — Keller Army Community Hospital receives the ‘Top General Hospital Award’ from The Leapfrog Group for demonstrating the highest performance in the nation on quality and patient safety, including ethical billing and informed patient consent procedures, lower infection rates, prevention of medication errors, and surgical safety.

Robert Torres III, a Certified Surgical Technologist in Keller Army Community Hospital’s Department of Surgery, was selected as a 2025 Fellow of the Association of Surgical Technologists.

Dec. 3, 2025

KACH surgical technologist receives FAST designation

KELLER ARMY COMMUNITY HOSPITAL, N.Y. — CONGRATULATIONS to Robert Torres III, a Certified Surgical Technologist in Keller Army Community Hospital’s (KACH) Department of Surgery, who was selected as a 2025 Fellow of the Association of Surgical Technologists – a designation recognizing surgical technologists who demonstrate unwavering commitment to the profession, upholding the highest professional, ethical, and moral standards while actively advancing the field to improve surgical patient care.

“Overcoming Barriers: Implementing Small Unmanned Aircraft Systems (sUAS) Technology for Medication Delivery at West Point” poster presented by Keller staff and U.S. Military Academy at West Point cadets.

Nov. 20, 2025

Integrating Drone Technology into Military Medicine: A Collaboration Between KACH and USMA

KELLER ARMY COMMUNITY HOSPITAL, N.Y. — KACH is actively working, with the USMA Robotics Research Center, within the Electrical Engineering and Computer Sciences Department, to integrate drone technology into military medical operations to enhance soldier health and safety.

Lt. Col. Jon Umlauf, Associate Professor, George Washington University Doctor of Physical Therapy Program, demonstrates the utility of point-of-care ultrasound (POCUS) as a valuable tool in forward battlefield medicine during the Kersey Advanced Clinical & Operational Practice Course held at West Point on August 4-8, 2025. POCUS provides immediate diagnostic information in austere, resource-limited environments.

Aug. 14, 2025

Keller hosts advanced neuromusculoskeletal course to improve warfighter care

KELLER ARMY COMMUNITY HOSPITAL, N.Y. — Keller Army Community Hospital hosted the 2025 Col. Douglas A. Kersey Advanced Clinical & Operational Practice Course, which is part of the MEDCoE (US Army Medical Center of Excellence) Post-Professional Short Course Series, on August 4-8, 2025. Participants - including members from the U.S. Army, U.S. Navy, and the U.S. Public Health Service - received an advanced understanding of evidence-based practices, from the clinic to the battlefield, equipping them to meet the unique demands of military healthcare in today's evolving strategic environment.

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