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Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.
 
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 


JANUARY 26, 2026 – 9 PM UPDATE: Keller Army Community Hospital’s clinical care and ancillary services will operate under a “two-hour delay” designation for Tuesday, January 27, 2026.

Surgical and endoscopy procedures will occur as scheduled.

Scheduled Primary Care ‘virtual appointments’ will occur as scheduled.

The delay includes Primary Care (in-person appointments), Pharmacy, Radiology, Laboratory, and Physical Therapy.

This command decision was made from an abundance of caution due to snow mitigation in the parking area.

The Keller Emergency Room is open 24 hours. If you have a medical emergency, call 9-1-1.

If you do not feel safe driving to West Point, please contact the Appointment Center at 315-774-8200, phone; MHS GENESIS Patient Portal at https://my.mhsgenesis.health.mil/; or the Q-Anywhere application https://cxmlink.com/DHAMTF2801 to re-schedule your appointment.

The safety of our staff and beneficiaries is our primary concern, and we apologize for any inconvenience this delay may cause.

News & Gallery

Articles

News | Sept. 9, 2025

Keller supports Newark Army Recruiting Company

By Robert K. Lanier, Public Affairs Officer, Keller Army Community Hospital

NEWARK, N.J. – Keller Army Community Hospital provided nutrition training to the Newark (Army) Recruiting Company during their August 29, 2025, Quarterly Training meeting.
 
Lt. Col. Joetta Khan, PhD, MPH, a registered dietitian, provided training to more than 40 active-duty Army recruiters focusing on nutrition strategies for healthy recruiters and resources for recruiters to support healthy recruits.
 
Nutrition Strategies for Healthy Recruiters
 
Health and holistic fitness system principles were employed in the class with a focus on the unique requirements of the recruiter community. Key focus areas included identifying differences in being assigned to a recruiting job versus a traditional Army unit and how that may influence health and lifestyle factors. Specifically addressing the dynamic between the recruiting mission, stress, changes in lifestyle (e.g., geographic separation from family, less unit physical training, increased hours, increased time in the car, etc.) and changes to dietary intake and physical activity consistency. Through a dynamic and interactive class, each participant was provided with their individual nutritional needs. Following identification of weight and health goals, the group reviewed macronutrients, hydration, meal planning, eating on the go, and physical activity requirements before transitioning to nutrition topics to support healthy recruits.  
 
Resources for Recruiters to Support Healthy Recruits
 
Given the unique requirements of the recruiter to identify the next generation of Soldiers, this training was an opportunity to provide nutrition education and physical activity resources to the recruiters to support their target population. Key points of discussion included a focus on lifestyle factors and how socio-economic and family cultural norms may influence them. The recruiters were provided the health indicators for Newark, N.J., and surrounding counties related to obesity rates, poverty rates, physical activity rates, and adherence to the dietary guidelines among other factors. Recruiters were challenged to identify key dietary and physical activity options that might be useful to support their future recruits to build healthy nutrition and physical activity habits. Finally, the participants were provided a list of resources to support building both healthy recruiters and recruits to include information on available nutrition options for individual and group appointments through Keller Army Community Hospital.
 
Khan is a registered dietitian attached to Keller but stationed at Picatinny Arsenal, Wharton, N.J. Additionally, she is the Deputy Consultant to the Surgeon General, Nutrition and Dietetics, and an Asst. Professor, U.S. Army Baylor Master’s Program of Nutrition. Keller provides nutrition counseling for all ages, and it is available to active duty, military family members, and retirees. For more information on the nutrition care services provided at Keller, go to https://keller.tricare.mil/Health-Services/Preventive-Care/Nutrition-Services
 
The Newark Army Recruiting Company represents all Bergen, Essex, Hudson, and Passaic Counties. Their mission is to find and recruit America's best and brightest into the U.S. Army – young men and women who will be trained to deploy, fight, and win, ensuring the strength and readiness of the nation's land fighting force while contributing to the Nation's defense. For more information on how YOU can ‘Be All You Can Be’ in the U.S. Army, go to https://www.goarmy.com/.

Don't forget to keep your family's information up to date in DEERS!