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Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.
 
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Keller Army Community Hospital and Mologne Cadet Health Clinic will be open tomorrow, Tuesday, January 27, 2026.

All services are available.

If you do not feel safe driving to West Point, please contact the Appointment Center at 315-774-8200, phone; MHS GENESIS Patient Portal at https://my.mhsgenesis.health.mil/; or the Q-Anywhere application https://cxmlink.com/DHAMTF2801 to re-schedule your appointment.

The Keller Emergency Room is open 24 hours. If you have a medical emergency, call 9-1-1.

Please drive carefully. Your safety is paramount.

About Us

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LTC Scott R. Ostrander, Deputy Commander for Clincal Services
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LTC Scott R. Ostrander

Lt. Col. Scott R. Ostrander is the Deputy Commander for Clinical Services for Keller Army Community Hospital.

 

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