Home

Respiratory illnesses, including Influenza (flu), COVID-19, and Respiratory Syncytial Virus (RSV) are on the rise in New York State.
Take precautions now to reduce the risk of respiratory viruses.

Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

FRIDAY, JANUARY 23, 2026 – 9 a.m. UPDATE: Keller Army Community Hospital will open for full operations at 10 a.m.

Keller’s facilities team conducted an operational assessment, Thursday night and this morning, and determined we could safely restore hospital utilities.

Keller Café will operate under a limited capacity – serving limited packaged food at 11 a.m. We do have a ‘for-purchase’ food/snack/drink machine on the first floor (near Pharmacy waiting room).

Water fountains will be inoperable (signage will be posted). We recommend you bring bottled water when visiting Keller.

Due to the water boil order on West Point, beneficiaries should let the water run for 30 seconds prior to washing your hands and use hand sanitizer after handwashing.

We cannot THANK YOU enough for your patience as we navigated this unfortunate circumstance. Your health, well-being, and safety remains our highest priority and were a factor in every decision. We look forward to returning to full operations and providing high-quality, safe health care.

ALTERNATIVE WAYS TO BOOK APPONITMENTS
AT KELLER ARMY COMMUNITY HOSPITAL

My Military Health Q-Anywhere

KACH receives The Leapfrog Group Top General Hospital Award

KACH receives the ‘Top General Hospital Award’ from The Leapfrog Group by demonstrating the highest performance in the nation on quality and patient safety, including ethical billing and informed patient consent procedures, lower infection rates, prevention of medication errors, and surgical safety.

KACH surgical technologist receives FAST designation

Robert Torres III, a Certified Surgical Technologist in Keller Army Community Hospital’s Department of Surgery, was selected as a 2025 Fellow of the Association of Surgical Technologists – a designation recognizing surgical technologists who demonstrate unwavering commitment to the profession, upholding the highest professional, ethical, and moral standards while actively advancing the field to improve surgical patient care.

From Leftovers to Lifelines: Keller joins Food Donation Program

Keller Army Community Hospital (Keller) is stepping up to address food insecurity in the Greater Hudson Valley with the launch of a comprehensive food donation program. By forging a vital partnership with the Regional Food Bank of New York (RFB) and its own Nutrition Care Division, Keller aims to repurpose prepared and wholesome foods, ensuring they reach individuals and families in need rather than ending up in landfills.

Integrating Drone Technology into Military Medicine: A Collaboration Between KACH and USMA

“Overcoming Barriers: Implementing Small Unmanned Aircraft Systems (sUAS) Technology for Medication Delivery at West Point” poster presented by Keller staff and U.S. Military Academy at West Point cadets. This was presented on September 16-17, 2025, at the Medical Autonomous Care-State of the Science Conference at the University of Pittsburgh.

Visit our New Virtual Education Center

The Defense Health Agency’s Virtual Education Center is an online educational platform with more than 50,000 resources covering 60 medical topics. The Virtual Education Center puts the power in your hands to research health topics before you talk to your provider.

UH-60L Blackhawk medical evacuation helicopters make their approach to the landing zone to transport (simulated) injured military members to the awaiting C-17 Globemaster.

Keller, NY Guard conduct joint medical training

Keller Army Community Hospital conducted a joint medical-focused, full-scale training exercise with our New York Army and Air National Guard partners on June 4-6, 2025. The exercise allowed Keller (and the U.S. Army) to sustain a ready military force that refines Soldiers in the field of warrior tasks and military medicine.